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Receiving your bill

We offer a couple of ways in which you can choose to receive your monthly CenterPoint Energy statement: a traditional mailed paper bill or electronically via our free eBill program. Changing your bill delivery settings can be done via your online account or by contacting a representative.

Manage delivery settings online

What is eBill?

When you enroll for free in eBill, we will send you an email notification containing your amount due, due date and a link to your bill when it is ready to view and pay online. Enrolling in eBill is easy - all you need to enroll is a valid email address.

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eBill offers flexibility.

Away from your home and worried about the mail piling up? Whether you're on a smartphone, laptop or other device, your eBill can be viewed and paid securely 24/7 from anywhere—all you need is access to your email account and CenterPointEnergy.com.

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eBill offers access.

With eBill, you'll also enjoy all of the benefits of a free online account, including access to up to 24 months of previous bills, incredible tools which help you analyze usage and more. Make a mistake when paying your bill? You can manage and edit recent payments online and on-the-fly without calling.

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eBill offers convenience.

With eBill, there is no waiting for your bill to arrive in the mail and no stamps to buy -- we will send you your eBill as soon as your bill is issued, giving you additional time to make your payment.

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Common questions

What should I do if I do not receive my bill as expected?

If you have an online account, login and verify that the correct bill delivery settings are listed on the Plans & Options page. For additional assistance, please contact a representative.

Can I get a printed copy of a bill once I am enrolled in eBill?

CenterPoint Energy will not mail a paper copy if enrolled in eBill. To access a copy of your current or previous bills, login to your online account and visit the My Bills & Payments page.

What if my email address or mailing address changes?

To update your bill delivery email address (if on eBill) or mailing address (if receiving a printed bill), simply login to your online account, and update your bill delivery settings via the Plans & Options page. For additional assistance, please contact a representative.

What happens to my preferences if I move?

Bill delivery preferences can be different for every CenterPoint Energy account. Once you have a new CenterPoint Energy account number, update your bill delivery settings for your new account via the Plans & Options page.