The Vectren mobile app is now retired. With the mobile design of the current website, viewing and managing your account, reporting electric outages, and contacting us from your mobile device is simple! You can easily pin this website to your smartphone's home screen on either Android or Apple devices for easy access.

Skip to main content

Bill Delivery Options


Receiving your bill

We offer a couple of ways in which you can choose to receive your monthly CenterPoint Energy statement: a traditional mailed paper bill or electronically via our free eBill program. Changing your bill delivery settings can be done via your online account or by contacting a representative.

Manage delivery settings online

What is eBill?

When you enroll for free in eBill, we will send you an email notification containing your amount due, due date and a link to your bill when it is ready to view and pay online. Enrolling in eBill is easy - all you need to enroll is a valid email address.

Pay your bill online


eBill offers flexibility.

Away from your home and worried about the mail piling up? Whether you're on a smartphone, laptop or other device, your eBill can be viewed and paid securely 24/7 from anywhere—all you need is access to your email account and CenterPointEnergy.com.

Pay your bill online


eBill offers access.

With eBill, you'll also enjoy all of the benefits of a free online account, including access to up to 24 months of previous bills, incredible tools which help you analyze usage and more. Make a mistake when paying your bill? You can manage and edit recent payments online and on-the-fly without calling.

Pay your bill online


eBill offers convenience.

With eBill, there is no waiting for your bill to arrive in the mail and no stamps to buy -- we will send you your eBill as soon as your bill is issued, giving you additional time to make your payment.


How can I change my bill delivery settings?

Online account

Login to your online account where you can view and modify your settings from the Plans & Options page.


Prefer to call? Simply dial 800-227-1376 and a representative will assist you with your settings.


Common questions

If you have an online account, login and verify that the correct bill delivery settings are listed on the Plans & Options page. For additional assistance, please contact a representative.

CenterPoint Energy will not mail a paper copy if enrolled in eBill. To access a copy of your current or previous bills, login to your online account and visit the My Bills & Payments page.

To update your bill delivery email address (if on eBill) or mailing address (if receiving a printed bill), simply login to your online account, and update your bill delivery settings via the Plans & Options page. For additional assistance, please contact a representative.

Bill delivery preferences can be different for every CenterPoint Energy account. Once you have a new CenterPoint Energy account number, update your bill delivery settings for your new account via the Plans & Options page.

Need more information? Contact us