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Choose a reporting method

In order to report your electric power outage online, we need to find your service address. Select an option below to get started. To report a natural gas service interruption or potential gas leak, call 800-227-1376.
I do not want to report an outage right now.

• Option 1: Report via text message
  To report your outage via text/SMS message, text the word "OUT" to 83212.
• Option 2: Find by phone number
  Please provide the phone number we have on file for the account experiencing the power outage. Note: The information you provide must match the account information we have on file for your account.

  Phone number listed on account

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• Option 3: Find by address
  Please provide the following address information so we can locate your account. Note: The information you provide must match the account information we have on file for your account. Typically, this information can be located at the top of your most recent CenterPoint Energy statement.

  Last name of account holder (or business name)

  Street number

  Street name

  • Continue
• Option 4: Find by account number
  Please provide the CenterPoint Energy account number of the account experiencing the power outage. Where can I find this?

  CenterPoint Energy account number

  • Continue